The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Wi-Fi in rooms
Parking
EUR 18 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Hairdresser
Coffee shop
Multilingual staff
Sports & Fitness
Exercise gym
Fitness studio
Services
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Newspaper service
Bell staff/Porter
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Treatment room
Room features
Wi-Fi in rooms
In-room air conditioning
Heating
In-room safe
Mini-bar
Sitting area
Tea and coffee facilities
Bathroom
Hair dryer
Free toiletries
Media
Flat-screen TV
Paid films
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Bausa, 27,
Madrid,
Spain,
28033,
Community of Madrid
Map view
Bausa, 27,
Madrid,
Spain,
28033,
Community of Madrid
City landmarks
Football Stadium
Santiago Bernabeu Stadium
2.5
km
Museum
Prado National Museum
6.5
km
Square
Plaza Mayor
6.8
km
Casino
Gran Via
6.2
km
Square
Puerta del Sol
6.5
km
Calle Ponzano tapas
4.0
km
Palace
Royal Palace of Madrid
6.9
km
Park
Berlin Park
2.2
km
Plaza de Castilla
Gate of Europe
2.6
km
28046 MadridSpain
Paseo de la Castellana
2.0
km
Public Building
Cybele Palace
6.0
km
Museum
Museo Nacional Thyssen-Bornemisza
6.3
km
Plaza de Toros de Las Ventas,
Plaza de Toros de Las Ventas
4.3
km
Plaza de castilla
Monument to Calvo Sotelo
1.8
km
Church
Parroquia Santa Maria Magdalena
680 m
Gallery
Fundacion Canal
2.4
km
Museum
Plaza de Cibeles
5.9
km
Paseo Castellana 259
Torre de Cristal
1.8
km
Avenida Burgos 2
Parroquia San Miguel Arcangel de Chamartin
620 m
Calle Agustin de Foxa S/N
Estacion de Chamartin
2.0
km
Church
Iglesia Ortodoxa Rusa de Santa Maria Magdalena
1.5
km
Avenida Alberto Alcocer 9
iglesia de San Fernando
1.9
km
Park
Fourth Deposit Park
1.6
km
Parroquia Santa Maria del Bosque
690 m
Paseo de la Castellana
Cuatro Torres Business Area
2.9
km
Paseo Castellana 214
Centro de Exposiciones Arte Canal
3.1
km
Nearby
National Archeological Musuem Museo Arqueologico Nacional
420 m
Iglesia y convento de las Reverendas Madres Pasionistas
420 m
Parroquia castrense Nuestra Senora del Carmen
420 m
Escultura en homenaje a Torroja
420 m
Restaurants
Volver
380 m
Calle de Arturo Soria 262
Pizza Jardin
1.3
km
Calle Cardenal Marcelo Spinola 8.
Confortel Pio XII Restaurant
1.3
km
Avenida Pio XII 77
Restaurante Samm
1.3
km
Calle de Carlos Caamano 3B
El Chaflan
1.3
km
Avenida Principe Pio Xii 34
El Bosco
1.3
km
Calle Buganvilla 2
La Tabernita
810 m
Calle Arturo Soria 243
La Fontanica Bar Restaurante
790 m
Calle de Arturo Soria 308
Sushi Koi Bistrot
820 m
Avenida de San Luis 87 Bajo
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Stylish Rooms
Great Service
Highway Noise
Pricing for Dining
7.0/10
Very good
Rooms
7.1
Location
6.2
Service
7.8
Dining
6.9
Guest reviews
7.0/10
based on 13 reviews
4/5
based on 1667 reviews
8.2
8.2/10 based on 9120 reviews
#240 of 495 hotels in Madrid based on Tripadvisor
Daniel
United Kingdom,
May
2024
7.6/10
The hotel is situated midway between the airport and city center, offering a spacious double room with a large bed and a nice bath, though it had a peculiar smell that needed airing out. The staff was amazing, helpful, and friendly, with motion sensor lighting in the hallways. The location was a bit inconvenient without a nearby metro station but not far from the airport, city center, Plaza de Castilla, and a metro station. The dining experience was reasonably good, with a variety of choices in the hotel's restaurant. Overall, the facilities were pleasant.
Rooms
7.0
The room was spacious with a huge bed and a nice bath, but it had a peculiar smell that needed airing out.
Service
9.0
The staff was amazing, friendly, and very helpful.
Location
6.0
The location was a bit inconvenient without a nearby metro station but not far from key destinations like the airport, city center, and a metro station.
Dining
8.0
The dining experience was reasonably good with a variety of choices.
Facilities
8.0
The facilities were pleasant.
Susan
United Kingdom,
April
2024
7.6/10
The hotel rooms were not as clean as one can expect from a 4-star hotel, very tiny with limited space, and the presence of cigarette smoke was a notable drawback. However, the service was exceptional, especially Sergio from the bar/restaurant. The location was convenient, albeit a bit out of the city center. The dining experience was very good with plenty of choices. Overall, a decent stay with some room for improvement.
Rooms
6.0
The rooms were tiny and not as clean as expected for a 4-star hotel.
Service
9.0
The service was amazing, especially Sergio from the bar/restaurant.
Location
7.0
The hotel's location was convenient but a bit out of the city center.
Dining
8.0
The dining experience was very good with plenty of choices.
Facilities
8.0
The facilities were good with attentive staff.
Susan
United States,
January
2024
5.8/10
The hotel provided a mixed experience with tiny rooms but a big double bed, uncomfortable pillows, and a noisy location facing the motorway. Despite this, the friendly service tried to make up for it, although a rude incident occurred regarding shuttle bookings. The hotel's position was outside the city center in a quiet residential area with limited dining options. Dining was pricey with limited choices, but breakfast was acceptable.
Rooms
5.0
The rooms were small and cramped with uncomfortable pillows and a broken shower, but the big double bed was a plus.
Service
7.0
The service was friendly overall but had a rude incident related to shuttle bookings.
Location
5.0
The hotel is situated outside the city center in a quiet residential area with limited dining options.
Dining
6.0
Dining was pricey with limited choices, but breakfast was adequate.
Facilities
7.0
Facilities were satisfactory but nothing exceptional was noted.
Willie
United States,
November
2023
6.4/10
I had a mixed experience at this hotel. The rooms were decent but lacked some essentials, and the service was overall good except for a rude receptionist during my check-out. The location was quiet but too far from the city center, and the dining was varied but quite expensive. Despite some drawbacks, the facilities were satisfactory.
Rooms
7.0
The rooms were clean but needed an extra blanket and lacked proper ventilation.
Service
7.0
The service was mostly good, but I encountered a very rude receptionist during my check-out. Room service and other staff were excellent.
Location
5.0
The hotel is far from the city center and lacks nearby amenities, but transportation links are accessible for getting around.
Dining
6.0
The dining options were tasty overall but came at a high price, making it a bit expensive for what was offered.
Facilities
7.0
Harry
United Kingdom,
September
2023
5.8/10
My stay at the hotel was a bit disappointing. The room had almost all day sunshine with no openable windows, uncomfortable pillows, and a broken shower. Most TV channels didn't work, and the room size was different from my last visit. It was facing the motorway, making it noisier than expected even at night.
Rooms
5.0
The room had some issues with sunlight, uncomfortable pillows, and a broken shower. The TV channels were also problematic, and the room size changed from my previous stay. I found the noise from the motorway to be quite bothersome.
Service
7.0
The service at the hotel was a mix of good and bad experiences. The staff, especially Sergio the waiter, was amazing, friendly, and helpful. However, I encountered rude behavior when trying to book the shuttle service.
Location
6.0
The hotel's location was outside the city center, in a quiet area near the airport and the Bernabeu. While it was convenient in terms of services and transportation options, it was a bit far from the city center.
Dining
5.0
The dining experience was not as expected. The breakfast was not up to international buffet standards, and the timing was limited. However, I enjoyed the locally caught fish during my stay.
Facilities
6.0
The hotel offered standard facilities, which met basic needs without any standout features. While nothing was exceptional, the amenities served their purpose adequately.
Anne
United States,
September
2023
7.2/10
My stay at the hotel had its ups and downs. The rooms, although spacious with a view of the highway and some traffic noise, were beautiful but could have been a bit cleaner. The service was good overall, with polite staff members, excellent facilities, and great service options. The location, while not ideal for public transportation, was close to Plaza de Castilla and Chamartin, and a convenient distance from the airport. The dining experience was enjoyable with good and varied options, albeit a bit pricey. Overall, it was a comfortable stay with some room for improvement in cleanliness and dining costs.
Rooms
7.0
The rooms were spacious and stylish, but the noise from the nearby highway could be bothersome for light sleepers.
Service
8.0
The staff members were polite and attentive, providing great facilities and services during my stay.
Location
6.0
The hotel's location was not the best for public transport, but it was convenient for those needing to be near Plaza de Castilla, Chamartin, or the airport.
Dining
7.0
The dining experience offered a good variety of dishes, including some Spanish specialties, but the prices were a bit on the higher side.
Facilities
8.0
The hotel's facilities were well-maintained, offering all necessary services for a comfortable stay.
Stylish Rooms
Highway Noise
William
United Kingdom,
September
2023
7.8/10
I had a pleasant stay at the hotel, although the location was a bit far from the city center. The rooms were clean and nice, offering a large space with a comfortable bed and a nice bath for relaxation. The service was friendly and helpful, especially in assisting with museum directions. The dining experience was quite good, offering a lovely selection, and the facilities were enjoyable overall.
Rooms
8.0
The room was clean, nice, and spacious, overlooking the motorway, which led to some traffic noise throughout the night. The large bed and nice bath made the stay comfortable.
Service
9.0
The staff was friendly and very helpful, making the stay enjoyable and assisting with luggage storage and directions to the museum.
Location
6.0
The hotel is located in a quiet residential area of Pinar de Chamartin, a bit outside the city center, making it a far walk to the city center and various attractions. However, it offers easy access to Plaza de Castilla and a metro station.
Dining
8.0
The dining experience was lovely, with an excellent choice of food available, including homemade ice cream. The breakfast hours were convenient for guests.
Facilities
8.0
The facilities at the hotel were well-maintained and offered a good experience overall for guests.
clean
far location
Bill
United Kingdom,
August
2023
7.0/10
My stay at the hotel was overall pleasant. The rooms were ideal, spacious, elegantly decorated, and quiet, though I found hairs in the bathtub and a lingering smell of cigarette smoke. The service was efficient and professional, but there was a minor issue with the TV set not being checked after installing new batteries. The location was acceptable, within walking distance of the Metro, but a bit far from train stations. The dining experience was alright with a huge variety of choices, but cold coffee and lack of refills were disappointing.
Rooms
8.0
The rooms were ideal, spacious, elegantly decorated, and quiet.
Service
7.0
The service was efficient and professional.
Location
6.0
The location was OK, within walking distance of the Metro.
Dining
6.0
The dining was alright with a huge variety of choices, but cold coffee and lack of refills were disappointing.
Facilities
8.0
The hotel offers a range of amenities.
Arthur
United States,
June
2023
7.6/10
My stay at the hotel was quite pleasant overall. The rooms were very cold due to the positioning but offered a great unblocked view. They were spotless, large, and comfortable. The staff was kind and thoughtful, going out of their way to ensure I had a good stay, though not all were as friendly. The location was very good, with good access to the highway and near both the airport and Chamartin station. The dining experience was good, though not exceptional for the price. The facilities were adequate for my needs.
Rooms
8.0
My room was very cold due to the positioning, but it had a great unblocked view. It was spotless, large, and comfortable.
Service
7.0
The staff were very kind and thoughtful, making sure I had a pleasant stay. However, not all of them were as friendly as I would have liked.
Location
9.0
The hotel's location was very good, offering easy access to the highway and being conveniently located near the airport and Chamartin station.
Dining
7.0
The dining experience was good overall, but I felt that for the price, there could have been a better range of options available.
Facilities
7.0
The facilities provided were suitable for my needs during the stay.
clean
cold rooms
Michael
United Kingdom,
June
2023
7.4/10
I had a fantastic stay at the hotel enjoying a great unblocked view from my room and a comfortable bed. The room was spacious, clean with a modern look, although a bit pricey. The service was a bit mixed, from being very helpful overall to some annoyance over room change requests. The location, though a bit far from the city, was convenient for the airport and the Bernabeu stadium. The dining experience was superb, with attentive service and good choices. The facilities were adequate, ensuring a pleasant stay.
Rooms
8.0
The room had a great unblocked view, was spacious, clean, and modern.
Service
7.0
The service was a bit mixed but generally helpful and accommodating.
Location
6.0
The location was a bit far from the city but convenient for the airport and Bernabeu stadium.
Dining
9.0
The dining experience was superb with attentive service and good choices.
Facilities
7.0
The facilities were adequate, ensuring a pleasant stay.
Jerry
United States,
May
2023
7.0/10
The hotel rooms were really nice with a room overlooking the city as promised. However, my particular room was in a dark corner surrounded by buildings, so the view was not good.
Rooms
8.0
The rooms were comfortable and well-decorated, and the one overlooking the city was a nice touch.
Service
7.0
The service was friendly overall, but the receptionist during my check-out was very rude. On the bright side, the other staff members were helpful and accommodating.
Location
7.0
The hotel is situated in a residential area in a nice neighborhood. It may not be close to supermarkets or quick public transportation, but it offers a quiet and pleasant stay.
Dining
6.0
The dining experience was adequate with tasty meals, but the choices were limited. The breakfast could use some improvement.
Facilities
7.0
The facilities were satisfactory, and the hotel provided essential services such as room service and laundry.
Edward
United States,
April
2023
7.4/10
I found this hotel to be a mixed bag. The rooms were spacious, clean, and had a nice large bed, which was perfect for winding down after a day exploring the city. The service was top-notch, with friendly and helpful staff always ready to assist. However, the location was a bit far from the city center and lacked nearby dining options. The dining experience, although with a wide variety of choices, was on the pricier side for the quality offered, and the facilities were nothing out of the ordinary.
Rooms
8.0
The room I stayed in was quite large and very clean, with a comfortable king bed.
Service
9.0
The service here was excellent, with staff always ready to help and provide assistance.
Location
6.0
While the hotel was a bit far from the city center and nice bars and restaurants, it was convenient to reach Plaza de Castilla and the metro, making it suitable for those looking to explore with access to public transportation.
Dining
7.0
The dining options were awesome with a wide variety of choices, although some may find it to be on the pricey side.
Facilities
7.0
The facilities provided were satisfactory, meeting basic needs without any standout features.